1-804-435-6150

ConSept Blog - Archive for November, 2014

When Performance is Measured, Performance Improves.

Calculating Effective Labor Rate

Calculating Effective Labor Rate is a simple exercise that every Service Manager, Dealer, and GM should be able to do. The stronger Service departments in North America make sure advisors, technicians and any other productive personnel understand this key metric since it drives a significant portion of the Service Department’s…

Continue Reading