ConSept Blog - Archive for February, 2014

When Performance is Measured, Performance Improves.

After F&I

It wasn’t all that long ago that the F&I office became a dependable and consistent profit center. Product offerings became more diverse, processes became more sophisticated and targets grew higher and higher. But it is silly to think that growth in this area will continue unbridled, and we tend to…

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How much is a Service Advisor Worth?

How much is a good service advisor worth? It seems this question rarely comes up when hiring, determining an appropriate pay plan, and developing this position. The results may surprise you. Perhaps we should step back and ease the more sale-minded dealers and GMs into this topic. Here’s an easier…

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