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ConSept Blog - Archive for January, 2014

When Performance is Measured, Performance Improves.

Variable Labor Rates

Variable Labor Rates are a topic that seem to generate lots of head nods during our 20-Group meetings but often do not end up being translated into daily operations right away. We feel there is always a compelling argument for implementing a Variable Pricing strategy, so it is surprising that…

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Auto Response Email

You only get one chance to make a first impression, so why do so many dealerships use a default auto response email for internet leads? When a customer sends in leads to multiple stores, they will often get the same exact message from every store – “Thanks for your interest,…

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