ConSept Blog - Archive for December, 2013

When Performance is Measured, Performance Improves.

Internet Leads – why rush?

Many dealerships still struggle with internet leads despite their growing numbers. More often than not this is due to the sales team not having a concrete strategy and process when responding to the digital customer. We mystery shop hundreds of dealerships and the overwhelming majority provide subpar responses that do…

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Car Dealer Pay Plans

Car dealer pay plans are a powerful tool when constructed and managed properly. They can also be one of the biggest hurdles to improving profitability if put together haphazardly. The pay plan should be a fundamental representation of the job description and it is absolutely critical to align the payee’s…

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