ConSept Blog - Archive for October, 2013

When Performance is Measured, Performance Improves.

Dealership staffing levels

How many service advisors do I need? How many salespeople should I have? Finding your required and maximum dealership staffing levels will help make sure you are properly servicing your customers as well as taking full advantage of your opportunities. Regardless of your department, this calculation requires a complete understanding…

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Breaking Down the Barriers

Why can’t we all just get along? Better yet, why can’t we all work together to provide a superior service? Too often dealership departments are run like silos, completely independent of one another. Sometimes there is open antagonism between managers and staff. If this is the case in your dealership,…

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