ConSept Blog - Archive for May, 2012

When Performance is Measured, Performance Improves.

“My Guy” … or “My Big Brother”

[Carlisle & Company] recently sent out the results of our annual North American Service Manager Survey: 23 reporting brands in the US and Canada, over 9,500 respondents, 61% response rate, 15+ topics, 100+ questions, ~38,000 text responses. Even more impressive is what the industry has achieved since we launched this…

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