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ConSept Blog - Archive for October, 2011

When Performance is Measured, Performance Improves.

Ford Drops, Chrysler Rises in Consumer Reports Survey

New cars and new technology are causing more trouble for Ford Motor Co. Ford took a tumble in Consumer Reports magazine‚Äôs 2011 Annual Auto Survey, released today. The magazine, which has long been an influential guide for consumer car purchases, said Ford fell to 20th place out of 28 makes…

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Do You Punish Your Clients?

A few months ago, my wife and I ditched our cable service. I could bore you with all the individual reasons but it really came down to the fact that we felt like we were being overcharged and not listened to. Sound familiar? Approximately 90 days after we left they…

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