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ConSept Blog - Archive for January, 2011

When Performance is Measured, Performance Improves.

What Would You Want to Happen Next?

If you are reading this, your business model is likely centered on driving owners of your brand’s vehicles/equipment to conduct their service business with your franchised dealerships. Over the past several months [Carlisle has] been using this blog to start a discussion of how those service customers are changing; evolving to what…

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